Refund Policy
At Lasertek Solutions, we are committed to customer satisfaction. We understand that sometimes a product may not be what you expected. That is why we offer a straightforward return process for our customers.
Return Timeframe: Products may be returned within 7 days of receipt of your order. Please note that after 7 days from the delivery date, all sales are considered final, and returns cannot be accepted.
Final Sales: Certain items are not eligible for return due to their nature. These will be marked as "Final Sale" on our website and at the point of purchase. Please review your order carefully, as all final sale purchases are non-refundable and non-exchangeable.
Condition of Returned Items: All returns must be in their original condition, with all packaging, labels, and accessories included. Opened, used, or damaged products may not qualify for a return unless the item is defective.
Refusal of Return: Lasertek Solutions reserves the right to refuse a return if the item does not meet our return criteria or if it is received in a condition that we deem unacceptable for resale.
Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Return Shipping: Return shipping costs are the responsibility of the customer unless the product is defective or the return is a result of our error.
Start a Return: To initiate a return, please contact our customer service team through our website with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Questions: If you have any questions about your return, please contact us. Our customer service team is here to assist you.
Thank you for shopping with Lasertek Solutions. We value your business and are here to provide you with the best possible service.